Privacy Policy

Last updated: 3 June 2026

This privacy policy explains how Stephanie McMahon D.O. ("I", "me", "my") collects and uses your personal information when you visit this website or contact me, and how I comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For the purposes of data protection law, I am the data controller.

Who I am

Stephanie McMahon is a registered osteopath practising at 162 St. Albans Rd, Sandridge, St. Albans, AL4 9LP. You can contact me by phone on 01727 739 805 or by email at info@smcmahonosteopath.co.uk.

The information I collect

When you use the contact form on this website, I collect:

• Your name
• Your email address
• Your phone number (optional)
• The content of your message

I only collect the information you choose to provide. I do not knowingly collect any special category (sensitive) data through this website. Please do not include detailed medical information in the contact form — clinical details are discussed and recorded securely as part of your treatment, not through this site.

How I use your information

I use the information you provide to:

• Respond to your enquiry and arrange appointments
• Provide you with the osteopathic services you have requested
• Communicate with you about your care

The lawful bases I rely on are your consent (when you submit an enquiry) and legitimate interests (responding to and managing enquiries about my services). I will not use your information for marketing without your explicit consent, and I will never sell your personal data.

Third-party services

This website relies on a small number of third-party services:

• Netlify hosts this website and processes contact form submissions on my behalf. Form data is transmitted to Netlify and forwarded to me by email. See the Netlify Privacy Policy.
• Google Maps is used on the Contact page to display my practice location. When the map loads, Google may collect technical data such as your IP address. See the Google Privacy Policy.
• Google Fonts is used to display the website's typefaces, which may involve a request to Google's servers.

Cookies

This website does not set its own tracking or advertising cookies. Third-party services such as Google Maps may set cookies when their content is loaded. You can control or delete cookies through your browser settings at any time.

How long I keep your information

I keep enquiry information only for as long as necessary to respond to and manage your request. Where you become a patient, your clinical records are retained separately in line with the professional and legal requirements that apply to osteopaths.

How I protect your information

This website is served over a secure (HTTPS) connection. I take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or disclosure.

Your rights

Under UK data protection law you have the right to:

• Access the personal information I hold about you
• Ask me to correct inaccurate or incomplete information
• Ask me to delete your information, where applicable
• Object to or restrict how I use your information
• Withdraw your consent at any time

To exercise any of these rights, please contact me using the details above. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

I may update this privacy policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact

If you have any questions about this privacy policy or how your information is handled, please contact me on 01727 739 805 or at info@smcmahonosteopath.co.uk.